What is this service?

Advice Services

Freephone 24 Hour National Domestic Violence Helpline (Run in partnership between Women’s Aid and Refuge)

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Who is it for?

Anyone who experiencing domestic violence, anyone who knows or suspects someone of receiving or suffering from Domestic violence or abuse.

Telephone - Freephone Please note Emails are not monitored 24/7, so there may, at times, be a delay in receiving a response. For safety reasons, please do not email if receiving a reply could put you at risk.

Address

Telephone - Freephone Please note Emails are not monitored 24/7, so there may, at times, be a delay in receiving a response. For safety reasons, please do not email if receiving a reply could put you at risk.

Telephone

Telephone - Freephone Please note Emails are not monitored 24/7, so there may, at times, be a delay in receiving a response. For safety reasons, please do not email if receiving a reply could put you at risk.

Opening Times

24 Hour Services Monday - Sunday

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